Privacy Policy:
Last Updated: 29 September 2026
1. Who We Are
Nixxie Solutions is a UK-based business services provider offering BPO, eCommerce, IT, digital marketing and back-office support services.
Our website address is:
https://nixxiesolutions.com/ If you have any questions about this Privacy Policy or how
we handle your personal information, you can contact us at:
Email: info@nixxiesolutions.com
Phone: 0203 918 3695
Address: 5–7 High St, London, E13 0AD, United Kingdom
2. Information We Collect
When you contact us through our website, we may collect the personal information that you choose to provide through our contact forms, including:
– First name
– Last name
– Email address
– Phone number
– Message or other information included in your enquiry We may also collect certain technical and usage information when you visit our website, including information generated through analytics technologies such as Google Analytics.
3. How We Use Your Information
We may use the information we collect to:
– Respond to your enquiries and requests
– Communicate with you about our services
– Provide information or assistance that you have requested
– Understand and improve our website and services
– Monitor website performance and usage
– Maintain website security and prevent misuse
– Comply with applicable legal and regulatory requirements
We do not use information submitted through our contact forms to send marketing newsletters unless you separately provide consent or otherwise request such communications.
4. Contact Forms
Our website uses WPForms to provide and process our contact forms.
When you submit an enquiry through a contact form, the information you provide may be processed by our website and delivered to our designated business email address so that we can respond to your enquiry.
Please avoid submitting sensitive personal information through our general contact forms unless it is specifically required and requested.
5. Google Analytics
We use Google Analytics to help us understand how visitors use and interact with our website.
Google Analytics may collect information such as:
– Website pages visited
– Website interactions
– Device and browser information
– Approximate usage and traffic information
– Other information relating to website usage
We use this information to analyse website traffic, understand visitor behaviour and improve the performance and user experience of our website.
Where required by applicable law, analytics cookies and similar technologies will only be used after obtaining the appropriate consent.
6. Cookies
Our website may use cookies and similar technologies that are necessary for the operation and security of the website.
We may also use analytics cookies, including cookies associated with Google Analytics, to understand how visitors use our website.
Where consent is required, we will request your consent before placing non-essential cookies or similar technologies on your device.
You can also manage or restrict cookies through your browser settings. Where available, you may manage your preferences through our website’s cookie settings.
For further details about how cookies are used on our website, please refer to our Cookie Policy.
7. How We Share Your Information
We may share personal information with trusted third-party service providers where this is necessary to operate our website, process enquiries, provide website functionality, analyse website usage or support our business operations.
These providers may include website hosting, email, analytics and technology service providers.
We do not sell or rent your personal information to third parties.
Where appropriate, we take reasonable steps to ensure that third-party service providers handle personal information in accordance with applicable data protection requirements.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information may depend on the nature of the information, the purpose for which it was collected and any applicable legal, regulatory or business requirements.
When personal information is no longer required, we may securely delete or anonymise it where appropriate.
9. Your Privacy Rights
Depending on your circumstances and applicable data protection law, you may have rights regarding your personal information, including the right to:
– Request access to personal information we hold about you
– Request correction of inaccurate or incomplete information
– Request deletion of your personal information
– Request restriction of processing
– Object to certain types of processing
– Request data portability where applicable
– Withdraw consent where processing is based on your consent
To exercise any applicable privacy rights, please contact us using the details provided below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.
10. Third-Party Services
Our website may use third-party services to provide website functionality, analytics, hosting, communications and other technical services.
These third-party providers may process information in accordance with their own privacy policies and applicable data protection requirements.
Our website currently uses services including WPForms for contact forms and Google Analytics for website analytics
11. Data Security
We take reasonable technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or
disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Children's Privacy
Our website and services are intended for businesses and general audiences and are not specifically directed at children.
We do not knowingly collect personal information from children through our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or data-processing practices.
Any updates will be published on this page with a revised Last Updated date.
14. Contact Us
If you have any questions about this Privacy Policy, our use of personal information or your privacy rights, please contact us:
Nixxie Solutions
5–7 High St, London, E13 0AD, United Kingdom
Email: info@nixxiesolutions.com
Phone: 0203 918 3695
Website: https://nixxiesolutions.com/